Hi, I’m Brian Dys — a photographer from the inside looking out · a composer entangled in electronic music · a UX designer · a spouse, a parent, & everything in between.
Ignoring or rebelling against using the intranet are learned behaviors that were reinforced by repeated poor experiences and infectious word of mouth between colleagues. (Learned helplessness is a well-documented phenomenon: once somebody has been beaten down enough times, she gives up trying. That’s partly why we recommend against launching a bad UX, even with a plan to fix it later.)Kara Pernice and Patty Caya in 4 Noteworthy Intranet Design Trends in 2019
Why is text so central to accessibility? Because text is highly interoperable. That is, systems of letters can be translated into code points and interpreted by all sorts of different software. Oh and humans understand text already, of course.
Because different machines can all read and write text, information can be interpreted and conveyed to humans in different ways. Primarily visually (in letter forms) but also aurally (as synthesized speech) and even by touch (refreshable Braille displays, for instance).UX accessibility with aria-label by Heydon Pickering
Secondly, the person I’ve been with the longest — 50 years at this point — is my wife. We get along really fine, but we often don’t understand each other that well. We often laugh about how she tells me something and I hear and understand it, but later on, it turns out that what she meant and what I understood were completely different! And that’s very natural in people. Don Norman
Sometimes you forgo the data, and make a gut call due to the nature of the problem and the macro goal you’d like to reach. And believe me, though it sounds like a ludicrous situation, time-sensitive problems crop up all the time in product development!
Mitch Padua is also the Head of Products, Smart Communications.