Hi, I’m Brian Dys — a photographer from the inside looking out · a composer entangled in electronic music · a UX designer · a spouse, a parent, & everything in between.
Ignoring or rebelling against using the intranet are learned behaviors that were reinforced by repeated poor experiences and infectious word of mouth between colleagues. (Learned helplessness is a well-documented phenomenon: once somebody has been beaten down enough times, she gives up trying. That’s partly why we recommend against launching a bad UX, even with a plan to fix it later.)Kara Pernice and Patty Caya in 4 Noteworthy Intranet Design Trends in 2019
Secondly, the person I’ve been with the longest — 50 years at this point — is my wife. We get along really fine, but we often don’t understand each other that well. We often laugh about how she tells me something and I hear and understand it, but later on, it turns out that what she meant and what I understood were completely different! And that’s very natural in people. Don Norman
Mitch Padua is also the Head of Products, Smart Communications.
Clearly, the BSP sees the benefits of going cashless. Cash is costly to handle – you need to employ people to count, store or transport it, hence the fees banks charge consumers. It can also be dangerous to carry around.
On the other hand, mobile and other digital payments are quick and easy to scale, which translates to lower fees. They’re also transparent, as transactions are recorded electronically and can be tracked.
Most important of all, they allow the poor and unbanked to participate more broadly in the financial economy.
That’s why the central bank is doing its best to pave the way for a cash-lite society. It may be some way off, but experts think the Philippines is on the cusp of a digital payments revolution.
Tell you what, in some items you need eagle eyes!