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Promise is defined by company; value is defined by customer.
Each customer will have different expectations.
Expectations (What is expected) vs. Perceptions (What is delivered)
Changing the way we look at things / the way we solve problems.
Identify if there are gaps in the expectations and perceptions.
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Introduction to Systems Thinking by Prof. Antonio Ma. Perez
Focusing on Customer Value Proposition
Mind Mapping
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In an early start-up environment, we should cultivate a culture of learning. Dedicate more time in learning than in building.
Learning should be exponential.
In every company meeting, there must be some new insights that should be brought on the table.
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Prof. Maurino Bolante “Mau”
Basic Accounting Concepts
Basic Financial Reports
- for potential investors (equity / capitalization / creditors)
Basic Questions
- 5 Strategic Questions
- Can we sell?
- Sales / Revenues
- Can we produce?
- Costs (what the customer gets, you incur a cost; direct)
- Cost of Sales
- Cost of Production
- Cost of Service
- Costs (what the customer gets, you incur a cost; direct)
- Can we operate?
- Expenses
- Salaries
- Rent
- Expenses
- Can we afford?
- Is it worth it (rate of return)?
- Can we sell?
- John Gokongwei
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Excited for new things to learn and at the same time at a loss – that’s how I am facing tougher times and bigger challenges for the idea that my colleagues and I are nurturing. Or should I accurately say, battering?