👋 Oi, mga repapips, Brian Dys here! I love music, photography, and creative stuff like UX design and art. This is a place where I collect my thoughts and works. Apart all these, I’m Jaycelle’s better half and Bryce’s dad. 🥰
A related experience that I had with regard to the oh-so-important “mute” button: so, there was this big presentation for a big local banking client wherein I would present this white-labeled web app mock-ups to the stakeholders. And I was on mute.
However, no matter how I set the visual state of the WebEx button, I was still on mute. Tinkering on the audio settings did not save me from the awkward silence of everyone in the call.
It ended up that I asked a colleague to save the day and present the designs while I became the slide switcher.
Right after the call, I noticed that a button on my keyboard was lit. Yep, it was the mute button and it was active. WebEx failed to deactivate it. What a learning experience in the expense of users!