User Research

• Input – research and requirements; output – design artifacts, actual product
• How did we come up with the problem and solution?
• Have one solution and validate with users
• Set target users; create personas
• Continuous user research
• Improve the product for both the business and the users

UI Review/Usability Testing

• Refer to Components Masterlist
• Refer to Usability heuristics
• Create metrics
• Create activities and tasks
• Create directions on how to assume a persona